Privacy Policy

Last Updated: 23/11/2025

1. Introduction

Welcome to Archangel Gifts. This Privacy Policy explains how we collect, use, protect, and (when necessary) share your personal data when you visit our website archangelgifts.com, place an order, or otherwise interact with us.

The website and shop are operated by KRUPA, spol. s r. o., a company registered in Kostany nad Turcom 69, 038 41, Slovakia; IČO: 31591957, IČ DPH: SK2020432953.

We fully comply with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and the Slovak Act No. 18/2018 Coll. on the Protection of Personal Data.

You can always contact us at info@archangelgifts.com with any questions or requests regarding your data.

2. Data We Collect

We only collect data that is necessary for the purposes listed below:

• First and last name
• Email address
• Telephone number (optional)
• Billing and shipping address
• Order history and purchase details
• Payment information (processed securely by third-party providers – we never store full card details)
• IP address and browsing behaviour (via cookies and analytics tools)

3. How We Collect Your Data

• Directly from you when you create an account, place an order, fill in a contact form, or subscribe to our newsletter
• Automatically via cookies and similar technologies (see section 6)
• Through trusted third-party services (Stripe, PayPal, Google Analytics)

4. Purpose of Data Collection

We process your personal data only when we have a lawful basis under GDPR:

5. Data Sharing

We never sell or rent your personal data. We share it only with trusted partners who help us run the shop:

• Payment providers: Stripe, PayPal
• Shipping carriers: DHL, Slovenská pošta, Packeta, GLS, etc.
• IT & hosting services (all based in the EU)
• Accounting and tax authorities (as required by Slovak law)
• Newsletter service: Sender.net (only if you have opted in)

All partners are contractually bound to protect your data and use it solely for the purposes we specify.

6. Cookies & Tracking Technologies

We use:

• Essential cookies (required for the website to function)
• Google Analytics (anonymised IP) to understand how visitors use our site

We do not use advertising or remarketing cookies. You can manage or disable cookies at any time via your browser settings or our cookie banner.

7. Customer Rights

You have the following rights, free of charge:

• Access – receive a copy of your data
• Rectification – correct inaccurate data
• Erasure (“right to be forgotten”)
• Restriction of processing
• Data portability – receive your data in a machine-readable format
• Objection – especially to direct marketing
• Withdraw consent at any time (e.g., unsubscribe from newsletters)

To exercise any of these rights, simply email info@archangelgifts.com. We will respond within one month (or sooner).

You also have the right to lodge a complaint with the Slovak Data Protection Office (Úrad na ochranu osobných údajov SR) or your local supervisory authority.

8. Data Security

We protect your data with:

• SSL/TLS encryption on the entire website
• Secure payment gateways (PCI-DSS compliant)
• Restricted internal access and regular security reviews

While we take every reasonable precaution, no online service can be 100 % secure.

9. Data Retention

We keep your personal data only as long as necessary:

• Order-related data: 10 years (required by Slovak accounting law)
• Newsletter subscribers: until you unsubscribe
• Account data: until you request deletion (subject to legal retention periods)

After these periods, your data is securely deleted or anonymised.

10. International Transfers

All services we use (hosting, analytics, payment processors, etc.) are located within the European Union or in countries with an EU adequacy decision. No personal data is transferred outside the EEA.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be announced on the website and, where appropriate, by email.

11. Contact Us

For any privacy questions, requests, or concerns, please write to: info@archangelgifts.com or by post to our registered address in Slovakia.

Thank you for trusting Archangel Gifts with your personal information.

With gratitude, The Archangel Gifts team KRUPA, spol. s r. o. Slovakia

End of Policy